Accessibility statement
This accessibility
statement applies to sites:
http://www.selfhelpguides.ntw.nhs.uk
https://web.ntw.nhs.uk/selfhelp/
These websites are run
by Cumbria, Northumberland, Tyne and Wear NHS
Foundation Trust’s Development Team. We want as many people as possible to be
able to use these websites. For example, that means you should be able to:
·
zoom in up to 200% without the text spilling off the screen
·
navigate most of the website using just a keyboard
·
listen to most of the website using a screen reader (including the most
recent versions of NVDA)
We’ve also made the
text on these websites as simple as possible to understand.
AbilityNet has advice on making
your device easier to use if you have a disability.
How accessible these websites are
We know some parts
of these websites are not fully accessible:
·
you cannot modify the line height or spacing of text
·
most older PDF documents and PDF documents we do not own (i.e. Self help
guides uploaded by our customers) may not be fully accessible to screen reader
software
·
you cannot skip to the main content when using a screen reader
·
there may be a limit to how far you can magnify some pages
Feedback and contact information
If you need
information on this website in a different format like accessible PDF, large
print, easy read, audio recording or braille please visit this page https://www.cntw.nhs.uk/contact/
We’ll consider your
request and get back to you in 5 working days.
Reporting accessibility problems with this website
We’re always
looking to improve the accessibility of these websites. If you find any
problems not listed on this page or think we’re not meeting accessibility
requirements, please send us details using this contact page https://www.cntw.nhs.uk/contact/
Enforcement procedure
The Equality and
Human Rights Commission (EHRC) is responsible for enforcing the Public Sector
Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations
2018 (the ‘accessibility regulations’). If you’re not happy with how we respond
to your complaint, contact the Equality Advisory and Support Service (EASS).
Contacting us by phone or visiting us in person
We provide a text
relay service for people who are D/deaf, hearing impaired or have a speech
impediment.
Our offices have
audio induction loops, or if you contact us before your visit
we can arrange a British Sign Language (BSL) interpreter.
Find out how to
contact us here https://www.cntw.nhs.uk/contact/
Technical information about this website’s accessibility
Cumbria,
Northumberland, Tyne and Wear NHS Foundation Trust Development
Team is committed to making these websites accessible, in accordance with the
Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility
Regulations 2018.
Compliance status
These websites are
partially compliant with the Web Content Accessibility Guidelines version 2.1 AA
standard, due to the non-compliances and exemptions listed below.
Non-accessible content
We do not know what
parts of the site are non-accessible as we have not carried out a full
assessment against all of the guidelines.
We have tested the
sites against a number of automated accessibility
checking tools (WAVE and Google Lighthouse as well as keyboard navigation) and
the sites were fully compliant with these tools.
Non-compliance with the accessibility regulations
We do not know what
parts of the site are non-compliant as we have not carried out a full
assessment against all of the guidelines.
We have tested the
sites against a number of automated accessibility
checking tools (WAVE and Google Lighthouse as well as keyboard navigation) and
the sites were fully compliant with these tools.
Disproportionate burden
We have tested the
sites against a number of automated accessibility
checking tools (WAVE and Google Lighthouse as well as keyboard navigation) and
the sites were fully compliant with these tools.
We don’t know what
the full burden is as we have not carried out a full assessment against all of the guidelines.
Content that’s not within the scope of the accessibility regulations
PDFs and other documents
Some of our PDFs are
essential to providing information. For any that aren’t accessible, we plan to fix
these.
The accessibility
regulations do not require us to fix PDFs or other documents
published before 23 September 2018 if they’re not essential to
providing our services.
Any new PDFs documents
we publish will meet accessibility standards.
Preparation of this accessibility statement
This statement was
prepared on 23rd September 2020. It was last reviewed on 23rd
September 2020.
This website was
last tested on 1st September 2020. The test was carried out by our in-house
development team.
We used this
approach using WAVE and Google Lighthouse as well as keyboard navigation on the
sites covered by this statement.